Users may ask in one language about documents written in another. Test that exact situation before generalizing the assistant.
Select representative cases
Include French, German and English according to actual usage. Use the terminology business users recognize. Avoid relying solely on translated evaluation questions.
Review sources and meaning
Qualified readers check references, omitted conditions and incorrect interpretations. Organization-specific requirements receive their own competent review.
Decide by workflow
Compare results for each language and task. Ask the partner to show poor cases alongside successful ones. A pooled score may hide a weak language path. The pilot proposal should include linguistic review and ongoing document updates, not just a language selector in the interface.
Related reading : AI classification for incoming requests: plan the exception queue. Discuss your project scope with Sky Vaults.